All deliveries are sent via Royal mail and are dispatched within 1-3 working days of your order. Where longer delivery times are required, we will inform you.
Orders placed after 2pm GMT will be processed the next working day.
You will be notified when your order has been processed via Text/Email with a tracking number and link.
Standard Shipping (3-5 working days) - FREE
Next day (order by 12pm) - £10
Orders will be dispatched using UPS or Parcelforce with tracking information provided. Costs vary per region and will be calculated at checkout.
**Shipping rates may vary due to reduced EU/International Delivery options available in Covi-19.
If you change your mind about your purchase please let us know via email
We request that the items should be returned to us, unused and within the original packaging within 14 days of purchase and we will offer you an exchange or a full refund. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.
We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost. Please ensure you have sufficient insurance cover especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit. Any import duties that may arise for shipping and returned items will need to be covered by you.
If your item(s) arrive damaged or broken, please email us with photo evidence within 48hrs, our standard Returns Policy is 14 days.