All deliveries are sent via Royal mail & Dpd and are dispatched within 1-2 working days of your order using a 'signed for' service. Where longer delivery times are required you will be informed.
Orders placed after 2pm GMT will be processed the next working day.
Orders over £50 (Standard Shipping) - Free Shipping
UK - Standard Shipping (3-5 Working Days) - £1.99
EU - Standard Shipping (3-6 Working Days) - £17
International - Standard Shipping (5-7 working days) - £25
UK - Express Shipping (1-2 Working Days) - £10
EU - Express Shipping (2-3 Working Days) - £35
International - Please contact us for a quote
*Rates may vary slightly for furniture and larger items
**Shipping rates may vary due to reduced EU/International Delivery options available in Covi-19.
If you change your mind about your purchase please let us know via email
We request that the items should be returned to us, unused and within the original packaging within 14 days of purchase and we will offer you an exchange or a full refund. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.
We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost. Please ensure you have sufficient insurance cover especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit. Any import duties that may arise for shipping and returned items will need to be covered by you.
If your item(s) arrive damaged or broken, please email us with photo evidence within 48hrs, our standard Returns Policy is 14 days.
For refunds please email us on: firstname.lastname@example.org