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DELIVERY*
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DETAILS
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CHARGES
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Standard Delivery
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Monday to Sunday, within 3 to 5 working days
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Free
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Priority Delivery
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Monday to Sunday, within 2 days
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£9.95
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Europe
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Within 3-4 Days
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£15
Free over £75
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USA
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Within 3-4 Days
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£25
Free over £150
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Rest of the World
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Within 3-8 Days
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£25
Free over £150
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*From date/time of dispatch
All orders are sent using a Tracked Delivery Service and are delivered Monday - Friday (exc. Bank or Public Holidays). Your delivery time frame will begin from the following working day if the order is placed after 1pm. A signature is not currently required at the point of delivery.
INTERNATIONAL SHIPMENTS
Please note that prices listed does not include custom taxes and import duties; these charges vary for each country. You are responsible for all custom charges and duties when your order enters your country. Since we are based in the UK, please be aware that any orders placed within the EU may be subject to additional/higher custom fees upon delivery, please make sure that you have made an informed financial decision before you make your purchase as we are not responsible for those fees.
RETURN POLICY
If you change your mind about your purchase please let us know via
email.
We request that the items should be returned to us, unused and within the original packaging within 14 days of purchase and we will offer you an exchange or a full refund. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.
We recommend that you return items via registered mail so that you have proof of dispatch in case the item is lost. Please ensure you have sufficient insurance cover especially when returning valuable products. We cannot accept responsibility for goods lost or damaged in transit. Any import duties that may arise for shipping and returned items will need to be covered by you.
DAMAGED ITEMS
If your item(s) arrive damaged or broken, please email us with photo evidence within 48hrs, our standard Returns Policy is 14 days.
